faq's ON YOUR MIND?

FREQUENTLY ASKED QUESTIONS

How long does delivery take within Australia / to the US

With our trusted carrier Australia Post, delivery to metropolitan NSW, SA and VIC is between 2-3 business days. Delivery to metropolitan QLD is between 3-5 business days. Delivery to WA is between 7-10 business days.
Delivery timelines to the USA depends on which State you are based in. Contact us for more information.

Can I request a custom or bespoke design?

Yes, Joy Wreaths Australia can create a custom or bespoke design for you. Considering this will be a made-to-order and custom decoration, once the design is confirmed, please allow 3-5 business days for dispatch from our Melbourne studio.

How do I care for my wreath so it lasts for years?

Treat your decorations with TLC and they will last a lifetime! When kept on display in your home, do not keep directly under or near any heating/cooling air vents. Keep away from moisture and sunlight. When storing your Joy Wreaths decoration, wrap in bubblewrap and keep in a clean storage box with a lid.

DO YOU OFFER CORPORATE OR BULK ORDERS

Yes, Joy Wreaths Australia can provide corporate and bulk orders. Simply contact us through our website form or call 0423455538 for more information. Our pieces come wrapped beautifully making them a no-stress gifting option that presents beautifully and will wow your client.

What's the difference between your wreaths and artificial mass-made ones?

The difference between a mass-made and Joy Wreaths Australia wreath is simple: the quality, the design, the made-in-Melbourne factor, and the personal human touch.

do you ship internationally, and who pays customs?

Yes. As well as shipping throughout Australia (excluding NT at this stage), we ship to the United States of America. Shipping to the US is easy! We organise payment of the customs tariff, so your Joy Wreaths delivery experience all the way from Melbourne will be smooth and predictable

JOY WREATHS AUSTRALIA